Customer contact points 

You can search for the branch or consultant closest to you and book and appointment on our online platform. You can make an appointment for a personal meeting or request a callback at our Central Customer Service.
The Central Customer Service of Allianz Hungária Zrt.

We hereby inform you that the Central Customer Service of Allianz Hungária Zrt. (address: 1087 Budapest, Könyves Kálmán krt. 48-52.) welcomes clients according to the opening hours applicable before the outbreak of the coronavirus pandemic. In order to protect everyone’s health, please only appear in person to manage your affairs if the issue cannot be dealt with THROUGH OUR ONLINE SERVICES or with the assistance of our telephone customer service (+36 1/20/30/70 421 1 421).

Address: 1087 Budapest, Könyves Kálmán krt. 48-52.

Opening hours:

Monday: 8.00-18.00 

Tuesday: 8.00-16.00 

Wednesday: 8.00-16.00 

Thursday: 8.00-16.00 

Friday: 8.00-14.00 

Meeting in person

If you would like to receive more information about our products, please request the option of personal consultation. Please choose the product in respect of which you would like our colleague to contact you: 
You can find information about accessibility and the list of accessible customer contact points here.

Taking out insurance over the phone

Our colleague will call you soon on the telephone number you have provided to discuss the details of the insurance offer.

General customer service

We are available to accept your calls at our telephone customer service between 8:00 a.m. and 6:00 p.m. on working days (between 8:00 a.m. and 8:00 p.m. on Thursdays).

+36 (1) 421-1-421

+36 (20) 421-1-421

+36 (30) 421-1-421

+36 (70) 421-1-421

For the faster handling of your case, please view our

telephone customer service menu map.

We provide our Assistance service 24 hours a day, on the following telephone numbers:

From Hungary: +36 (80) 104-122

From abroad: +43 (1) 525-03-6552

Accessible customer contact points

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  • premium calculation options;
  • the provision of comprehensive, up-to-date information about Allianz Hungária Zrt., the different insurance types, our departments, your contracts and current news;
  • submission of insurance claims and the provision of information on claim settlement;
  • requests for green cards, premium certificates and payment slips;
  • notification of changes;
  • information about our contracted repair partners;
  • Assistance services

Contact us with confidence