Do you need help or want to make a claim? 

If you need immediate help abroad, please call the 24/7 Allianz Travel Assistance on the following numbers:

  • In case of medical emergency resulting from accident or illness:
    +36 (1) 237 2333 in Europe, or on +43 (1) 525-03-6516 outside of Europe.
  • Roadside assistance in case of technical failure or traffic accident:
    on +43 (1) 525-03-6552 in Europe

In case of other insurance event, you can make a claim online, as well as in person or by post after returning Hungary.

If you are abroad, and would like to extend the period of your travel insurance, please call the 24/7 Allianz Travel Assistance on +36 (1) 237 2333 before your insurance expires.

If you are still in Hungary, and need any help to choose the best travel insurance that meets your needs, please call our Customer Service on +36 (1/20/30/70) 421-1-421.

We wish you a pleasant journey!

  • When traveling abroad you can choose from five types of travel insurance according to the different customer needs, e.g. for beach holidays, sightseeing, family visiting, winter or extreme sports activities, studying and working abroad.
  • You can travel to many countries in the world, if you choose Útitárs travel insurance and pay the surcharge relevant.
  • You can select automatic flight insurance cover free of charge for delay or cancellation or modified route when traveling with scheduled flight, in case your trip starts after the following day of taking out the insurance.
  • We give you 50% discount from the premium for your kids under 18 if you take out Útitárs, Útitárs XL, Téli sportok or Extrém Sportok travel insurance.
  • You get 10% online discount from the premium of travel insurances on the allianz.hu.
  • You get further 15% discount from the premium after registering to Customer Portal, within our Loyalty Program.

What are the main services contained in Allianz travel insurance products?

This information is not comprehensive; the services are governed by the contract terms and conditions in Hungarian.
 This table of benefits is only for information. Regarding the services the Terms and Conditions in Hungarian apply.

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Emergency care due to illness or accident
Emergency care due to infection of any virus (e.g. COVID)
Patient transport to Hungary
Theft, robbery and accidental damage of luggage
Accidental death
Permanent damage to health from an accident
Extended stay due to hospitalization
Legal procedure in the event of personal injury accidents
Lawyer and bail in the event of criminal proceedings
Delayed or cancelled flight
Delayed or cancelled bus and train
Delayed or lost baggage
Emergency care if injury caused to another person
Damage caused to the accommodation
Missed flight due to delayed connecting flight
Cancelled program due to emergency care
Emergency care for pets
Extended stay due to ambulant treatment
Shortened stay due to a natural disaster
Vehicle transport to Hungary due to emergency care
Travel expenses in case of cancelled flight

How can you get cheaper Allianz travel insurance?

Take out Allianz travel insurance with 10% off on our website. 
Save further 15% with our loyalty program.

Allianz Travel Insurance—quick and easy
claims reporting

accident
Report your damage by telephone from abroad
phone
After returning to Hungary, submit the necessary documents either by post, in person or online
mail
We will reply to you soon, either by email or post

Would you like to report a claim or request information on a claim settlement in progress?

Allianz Travel Insurance—Frequently Asked Questions (FAQ)

The following Allianz Travel Insurance products are available on allianz.hu. For the details of our products, please visit this  page, or you can get more information from the Terms and Conditions in Hungarian.

  • Útitárs travel insurance. We recommend this type of insurance to everyone planning to visit a city abroad or go on summer holiday abroad with their family, friends or even alone, or to travel abroad for studying or working.
  • Téli Sportok travel insurance. We recommend this type of insurance to winter sports lovers who are under the age of 70 and prefer doing winter sports on designated courses in Europe. Beyond skiing and snowboarding, you can get it for many other winter sports.
  • Extrém Sportok travel insurance. We recommend this type of insurance to adventure-seekers who are under the age of 70 and choose extreme sports or off-piste winter sports for recreation in Europe.
  • Útitárs XL travel insurance. We recommend this type of insurance to those who plan to stay longer abroad as tourists or as workers or students and are still below the age of 70.
  • Útitárs Bérlet travel insurance. We recommend this type of insurance to those who travel in Europe several times a year but never longer than 30 days and are still below the age of 70.
  • Autó Assistance supplementary travel insurance. We recommend this type of supplementary insurance (roadside assistance) to those who hit the road by car or motorbike that is no more than 15 years old.

This information is not comprehensive, detailed information is included in the Terms and Conditions in Hungarian.

You can take out the following Allianz travel insurance products for a minimum of 1 day and maximum of 90 days.

  • Útitárs travel insurance
  • Téli Sportok travel insurance
  • Extrém Sportok travel insurance

The above travel insurances can not be taken out if the trip is more than 90 days.

You can take out the following Allianz travel insurance products for a minimum of 4 months and maximum of 12 months.

  • Útitárs XL travel insurance (you can even stay abroad for 12 months)
  • Útitárs Bérlet travel insurance (for a maximum of 30 days per trip abroad)

You can get the following Allianz travel insurance only in combination with one of the above travel insurance products and for the insurance period of the combined travel insurance (for 1-90 days or 4-12 months).

  • Autó Assistance supplemental travel insurance

This information is not comprehensive, detailed information is included in the Terms and Conditions in Hungarian.

  • Allianz travel insurance may include the following services depending on the insurance package chosen.
  • 24-hour Allianz Travel Assistance that you can call from any country of the world.
  • Health insurance for the costs incurred due to an accident or an unforeseen illness (includes being infected by any virus), for example in the event of emergency care, we reimburse the costs of medical examination, outpatient and inpatient care and transport by ambulance.
  • Healthcare assistance service, which includes information on emergency care options and organising patient transport back to Hungary.
  • Accident insurance, in which we give a lump-sum benefit in the event of accidental death or permanent damage to health.
  • Luggage insurance, which covers the theft, robbery of property taken abroad or accidental damage in case of personal injury or damage due to natural disaster.
  • Travel assistance services, which cover, among others, delayed or lost baggage, delayed or cancelled flight, travel expenses in case of extended stay abroad due to emergency care, and shortened stay due to natural disaster, emergency care for pets.
  • Legal protection insurance, which includes the reimbursement of lawyers’ fees and bail in the event of unintentional offences or crimes, as well as personal injury accidents.
  • Liability insurance, which covers the costs of emergency care in the event of causing bodily injury or damaging property in an accident, and the costs incurred in case of causing damage to an accommodation.

The services can vary depending on the type of travel insurance you choose. This information is not comprehensive, detailed information is included in the Terms and Conditions in Hungarian.

Do you need help?

Make an appointment with our customer service or consultants.
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