Step 1: Recognize the problem in time
Most breakdowns don't happen from one moment to the next – the car almost always gives warning signs before it completely stops. If you notice these in time, you can still safely pull over before the situation becomes serious.
Step 2: Stop safely
Once you've recognized that something is wrong, your first and most important task is to stop safely. One rule is universal: turn on your hazard lights immediately, even before stopping, so that those behind you can see something is wrong.
Step 3: Make yourself and your car visible
After stopping, the next priority is to be noticed by other road users in time. The greatest danger is not the malfunction itself, but the fact that other vehicles don't expect a stationary car on the roadside.
Step 4: Exit safely
The manner of exiting is at least as important as the stop itself. An opened door on the wrong side can lead to tragedy. Always exit consciously, paying attention to traffic.
Step 5: Call for help
Once you are safe, assess the situation: can you solve the problem yourself, or do you need a professional?
Step 6: Waiting for help
Roadside assistance generally arrives within 30–60 minutes, but this may vary depending on traffic, location, and weather. This period may feel long, especially if the situation is stressful – but the most important thing is to stay safe.